Monitor 2400 shutting out
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Monitor 2400 shutting out

Monitor 2400Monitor 2400 shutting out.  If your Monitor 2400 is shutting out and you live in the High Country, please give us a call.  There is an issue with certain 2400's and we can tell you if you qualify for a free replacement board.  Please contact us with the serial number of your Monitor 2400 if it is shutting out as soon as possible because we do not know how long the free replacement boards will be available.
 
Advance Repair Service  Boone, NC   www.keepuswarm.com
 

1 Comment to Monitor 2400 shutting out:

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Deborah Morse on Wednesday, July 24, 2013 12:36 PM
Hello, I just left a phone message at your contact number, but thought it might help to put my question in writing. I've used Monitors to heat my home here in Juneau, Ak for the last 18 years. I had both a larger and smaller unit, the smaller one is still in use, but I changed out the larger one in 2008 for the new 2400. It was installed in August, 2008, ran fine until winter hit, then it keep going off when we would have winds storms. I keep getting the message that it was getting fuel, I would turn it back on but it would go out with the next big wind. This would happen over and over again until the winds died down. The new Monitor is in the same location the old one was in. Both of my units feel off the same furl line. Prior to this happening I had never experienced this problem. Made it through winter, it ran fine, started back up the next winter. Had a technician come and check it, there was nothing wrong. I finally had a large barrel shaped metal shield attached to the side of my house to shield the vent, it's about three feet tall, bows out about a foot and a half and is open at both ends. This helped a little, but not by much. Two years ago I installed a new oil tank, raised it about a foot and that didn't help. My older smaller unit keeps buzzing along is located on the floor directly below my big unit. I'm lost to what to do, but before winter I'm thinking about getting a new toyota stove. Any thoughts
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