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Gina Wood Monitor Heater Service    828 264-1723 

Advance Repair Service  828 264-1723
 

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Hi. Thank you for visiting. I use this Blog to share information about Monitor Heaters and Laser Heaters. I hope that this is a useful resource.

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USPS Shipping

Posted on March 2, 2021 at 6:50 PM

Hi.  I wanted to post about the current situation with USPS.  If you are not aware that there is an issue with USPS, there is.  You should be able to search on the internet and find lots of information concerning USPS delivery issues.  

I am addressing this because I sell heater parts and often it is imperative that you get your order as soon as possible, especially in the winter.  I want to explain the situation and let you know that we do offer other shipping options.  

USPS is experiencing significant delays in deliveries and has been for a few months.  They have also announced that along with another price increase, that delivery times will be slower.  So USPS is charging more and downgrading their service.  USPS First Class, Priority Mail and Priority Mail Express are all affected.  With any of these options, MOST OF THE TIME for the last few months since the problems began, about 90 to 95% of the packages that we ship are arriving withing the proper timeframe.  However, the 5-10% that are delayed become significant when it is your order and you are out of heat.  

We ship daily to get your order out as soon as possible.  However, we have no control over the delivery process.  Most of our small or lightweight items ship USPS First Class Mail.  Heavier, larger items ship USPS Priority Mail.  If you are in need of expedited shipping or want to know how much shipping would be with a more reliable service like FedEx or UPS, contact us and we will be glad to give you a shipping quote.  Many of the items that we ship, we can ship in a FedEx Pak for $11 to $12.  Feel free to contact us for a quote.  

We want to offer the best service for the best price and we also want to make sure that you get your order quickly.  That is why we will customize shippig for you upon request.  Also please contact us if you order several parts and the shipping seems excessive.  This website does not have the functionality to combine shipping but we can do that for you upon request.  If you are Central US to Eastern US and ordering a heavy part, you could qualify for a reduction in shipping costs.  Contact us for details.  

Please feel free to contact us with further questions.  

Monitor Heater Repair / Monitor Heater Service

Posted on September 23, 2020 at 9:45 PM

Hi.  Here is an update on the services that we offer:

 

In-Shop Monitor or Laser Heater Service and Repair

Call to set up an appointment to drop off your Monitor Heater for Service or Repair

Same day / Emergency Repair available


OR


Technician Consult

Call to set up an appointment fo our technician to assist over the phone in diagnosis and repair of your heater


If you only need to order parts for your heater, they are available in our Web Store.


In-Shop Repair

  • Please be sure to call prior to bringing your heater to the shop.  
  • When you remove  your heater, turn off the fuel and plug the fuel line coming into the heater and cap the fuel line coming out of          the heater.  (You may purchase a cap and plug from the hardware store or you can purchase one from our Web Store using this            link:  CAP & PLUG and we will ship them to you).  Note:  be sure you purchase the correct cap & plug (Flared or Compression                Fittings - most are flared).  
  • You do not need to bring the flue pipe in to the shop, only the heater unless there is an issue with your flue pipe.  
  • We ask that you social distance and wear a mask when dropping off your heater.  Customers are not allowed to remain in the shop.      We will call you when your heater is ready.  
  • If you need same day repair, call to schedule an appointment.  You may not wait in the shop.  Usually we can complete the repair in      1 to 2 hours and will call when your heater is ready.  
  • Your heater should be plugged in to a dedicated outlet with a quality surge protector.  If you need one, we have them available            in the shop for purchase. 
  • The in-line filter from your kerosene tank should be changed each year.  We have these available in the shop for purchase.  

Technician Consult

If you are too far away to bring your heater to the shop or prefer to complete the repair yourself with assistance from our technician, call to schedule a consult with a technician.  The technician will give you step-by-step instruction to diagnose and repair your heater.
If you need parts, we will help you with your order, ship them to you and then assist you in completing your repair.
Technician consults are $49 / hour M-F 9am - 5pm
See below for after hours pricing

Pricing:
  • Drop off and pick up when ready:    $59 per hour (not including parts and sales tax)
  • Same day, scheduled service / repair (subject to availability):    $79 per hour (not including parts and sales tax)  
  • Technician Consult:     $49 per hour (weekdays 9-5)          $59 / hour (weekends and evenings) 

Payments Accepted: 
  • Cash
  • Check
  • Credit Card

We will email directions to the shop when you call to bring in your heater.  Please feel free to contact us with any questions or concerns.  

NOTE:  We work on ALL Kerosene Monitor Heaters except the ones listed below:
We DO NOT work on Monitor 30, Monitor 20 or the LP or NG GF Models - We may have parts for these heaters but we do not work on them.
  

 


Monitor Heater Service

Posted on September 2, 2020 at 1:05 PM

Hi.  It seems strange to talk about servicing your Monitor Heater when the weather outside is so nice and warm.  But it is that time of year.  Those cool fall mornings will be here soon.  

Our company specilizes in Monitor Heaters and Laser Heaters.  We are here to make sure that you have clean, safe and affordable heat.  Here is a summary of what we offer for our customers:

Monitor Heater Parts 

We have an extensive inventory of both NEW and USED Monitor Heater Parts. 

If you don't see the part you need listed, let us know and if we have it or can get it, we will list it for you.  


In-Shop Monitor Heater Service and Repair

Call us to set up an appointment to drop off your Monitor Heater for Service or Repair

Same day / Emergency Repair available

We also offer Pick Up / Reinstall Service if you are not able to bring your heater in


Loaner heaters available if needed while your heater is being repaired


Technical Assistance over the phone

If you need assistance in servicing or repairing your Monitor Heater, call to set up

an appointment with the technician

SHIPPING Issues with USPS

Posted on August 16, 2020 at 2:55 PM

Hi.  I wanted to write addressing current issues with USPS.  There have been some issues with delays in packages.  However MOST of the packages are being delivered with no issues.  It seems as there may be additional delays in the next few months.  This is also the time that customers are turning on their Monitor Heaters and Laser Heaters for the season and the time that most orders of parts for service or repair of Monitor & Laser Heaters are made.  

We ship very quickly, usually same day shipping so that you get your parts quickly.  If the item is under one pound it is normally shipped USPS First Class.  If over one pound, it is USPS Priority Mail.  USPS and FEDEX Overnight, upon request only.  

I think that MOST packages will be delivered as normal for the remainder of the year.  However, with the current USPS issues being reported, I would suggest upgrading shipping to one of the following options:

USPS Priority Mail and adding insurance

FedEx with insurance

It is very important to us that you get the parts for your Monitor Heater or Laser Heater as quickly as possible.  That is why I am making this suggestion.  We will still do our part in shipping parts the same day if ordered by the cut off time.  But we have no control over USPS.  Please consider the minimal cost to upgrade your delivery to help insure timely delivery of your parts.  

If you would like to upgrade delivery on your package, please contact us when you place your order. 

Thank you, stay safe and have a great day!!!

Monitor Heater Rebuild

Posted on March 26, 2020 at 10:15 AM

Hi.  I wanted to share a post about the excellent work that our technicians perform.  These photos are of a Monitor 40 before and after.  The customer did not think it was the same heater.  You may purchase a rebuild kit and do it yourself or bring your heater to our shop and have the technician rebuild it for you.  Shop labor is only $59 per hour and they do a GREAT job and a rebuild usually takes 2 to 3 hours.  Don't throw out your old Monitor Heater, rebuild it for much less than half the cost of a new one in most cases...often closer to 1/3 the cost of a new one.  Please contact us for details.


 

Laser Heater Repair / Laser Heater Parts

Posted on March 18, 2020 at 1:40 AM

Hi.  I wanted to give an update about how we will be conducting business during the Corona Virus crisis.  Our preference at this time if you need service or repair of your Laser Heater is In-Shop Repair.  In an emergency, no heat situation, we will consider In-Home Repair.  Just contact us and we will do everything that we can to get your heater fixed.  

Please contact us prior to bringing your heater to the shop.  We can usually make these repairs very quickly however, the shop does get backed up so if you need repair or service, please contact us as soon as possible.  You may contact us via the CONTACT FORM on this website, by phone at 828 264-1723 (call and or text) or you may email at [email protected]  

If you are not local, we have an extensive inventory of both new and used Laser Heater Parts in our Web Store.  If you don't find the part you need, please let us know and we will list it for you.  If you need assistance in repairing  your heater, we will be glad to set up a phone consult with a technician.  

Thank you and have a great day!

#Toyostove #ToyostoveHeater #ToyostoveLaserHeater #LaserHeater #LaserHeaterRepair #LaserHeaterParts #LaserHeaterService #Laser73 #Laser #Laser56


Monitor Heaters Parts Available

Posted on March 10, 2020 at 5:30 PM

Hi everyone.  I get calls almost every day from customers that have been told that Monitor Heater Parts are no longer available.  This is NOT TRUE.  We have an extensive inventory of Monitor Heater Parts.  We have both new and used Monitor Heater Parts.  Let us know if you don't find the part you need in our Web Store and we will list it for you.  

Also, if you have the same experience as our techs, it seems that Monitor Heater screws and cable ties mysteriously disappear, kind of like the socks in the dryer.  I listed a set that includes an assortment of both screws and cable ties for your Monitor Heater.  You can check it out in our Web Store, just type in cable in the search bar to pull up the set or you can click on this link:  Monitor Heater Screw & Cable Tie Set

Thanks for reading my blog and stay warm!!! 


Laser Heater Igniter

Posted on January 15, 2020 at 5:10 PM

Brand New, Genuine OEM Parts for your Laser Heater.  If you need a new Laser Heater Igniter, we have them as a single item or in a kit with the Igniter Guide Gasket and in another kit with the Igniter Guide Gasket and a new Filter.  It is always a great idea to change the filter when you change the igniter...one drop of water in your system can burst the igniter.  

To see our options for this product, visit our Web Store  or use this link:  Laser Heater Igniter

Feel free to call if you need assistance in finding the part you need or if you need expedited shipping.  We ship daily, including Saturdays and offer expedited shipping options including overnight shipping.  

Thank you for visiting our Web Site!!!


#LaserHeater #LaserHeaterParts #LaserHeaterRepair #Toyostove #ToyostoveHeater #ToyostoveLaserHeater #Toyotomi #ToyotomiHeater #Laser73 #Laser55 #Laser72 #LaserIgniter #Laser73Igniter #Laser56Igniter #Laser72Igniter #LaserHeaterGasket

Overnight Shipping for Monitor Heater Parts

Posted on January 1, 2020 at 11:15 AM

Happy New Year!!!  We have an extensive inventory of both Monitor Heater Parts and Laser Heater Parts.  Please visit our Web Store to shop.  If you need expedited shipping, please contact us...we can get the part to you Overnight in most cases.  

The shipping for each item is either USPS First Class (under one pound) or USPS Priority Mail (over one pound).  If you want to upgrade your shipping, just give us a call and we will give you a quote.  We will also ship FedEx or UPS upon request.  

Our goal is to get these parts to you as quickly and efficiently as possible.  We ship daily and on Saturdays.  If you don't find the part or wick you need, let us know and we will list it for you.

Thank you for visiting our Web Site!!!




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Wicks for Kerosene Heaters

Posted on January 1, 2020 at 11:05 AM

Happy New Year!!!  We have an extensive inventory of Wicks for Portable Kerosene Heaters.  Please visit our Web Store if you need a Wick.  If you don't find the Wick you need, let me know and I will list if for you.  Thank you for visiting our site.  




#Wick #Wicks #Dynaglo #Dynaglow #Robeson #Envirotemp #HeatMate #Alladin #KeroWorld #KeroWorldWick #DuraHeat #Corona #ComfortGlo #ComfortGlow #Toyotomi #ToyotomiWick  #KeroHeat #KeroSun #KeroTech  #ComfortGlowWick #Perfection #PerfectionWick #CoronaWick #Cozy #CozyWick #KeroseneHeater #Sears #SearsWick #32225 #509 #508 #510  #Toyoset #ToyosetWick


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