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Gina Wood Monitor Heater Service    828 264-1723 

Advance Repair Service  828 264-1723
 

Blog

Monitor Heater Repair / Monitor Heater Service

Posted on September 23, 2020 at 9:45 PM

Hi.  Here is an update on the services that we offer:

 

In-Shop Monitor or Laser Heater Service and Repair

Call to set up an appointment to drop off your Monitor Heater for Service or Repair

Same day / Emergency Repair available


OR


Technician Consult

Call to set up an appointment fo our technician to assist over the phone in diagnosis and repair of your heater


If you only need to order parts for your heater, they are available in our Web Store.


In-Shop Repair

  • Please be sure to call prior to bringing your heater to the shop.  
  • When you remove  your heater, turn off the fuel and plug the fuel line coming into the heater and cap the fuel line coming out of          the heater.  (You may purchase a cap and plug from the hardware store or you can purchase one from our Web Store using this            link:  CAP & PLUG and we will ship them to you).  Note:  be sure you purchase the correct cap & plug (Flared or Compression                Fittings - most are flared).  
  • You do not need to bring the flue pipe in to the shop, only the heater unless there is an issue with your flue pipe.  
  • We ask that you social distance and wear a mask when dropping off your heater.  Customers are not allowed to remain in the shop.      We will call you when your heater is ready.  
  • If you need same day repair, call to schedule an appointment.  You may not wait in the shop.  Usually we can complete the repair in      1 to 2 hours and will call when your heater is ready.  
  • Your heater should be plugged in to a dedicated outlet with a quality surge protector.  If you need one, we have them available            in the shop for purchase. 
  • The in-line filter from your kerosene tank should be changed each year.  We have these available in the shop for purchase.  

Technician Consult

If you are too far away to bring your heater to the shop or prefer to complete the repair yourself with assistance from our technician, call to schedule a consult with a technician.  The technician will give you step-by-step instruction to diagnose and repair your heater.
If you need parts, we will help you with your order, ship them to you and then assist you in completing your repair.
Technician consults are $49 / hour M-F 9am - 5pm
See below for after hours pricing

Pricing:
  • Drop off and pick up when ready:    $59 per hour (not including parts and sales tax)
  • Same day, scheduled service / repair (subject to availability):    $79 per hour (not including parts and sales tax)  
  • Technician Consult:     $49 per hour (weekdays 9-5)          $59 / hour (weekends and evenings) 

Payments Accepted: 
  • Cash
  • Check
  • Credit Card

We will email directions to the shop when you call to bring in your heater.  Please feel free to contact us with any questions or concerns.  

NOTE:  We work on ALL Kerosene Monitor Heaters except the ones listed below:
We DO NOT work on Monitor 30, Monitor 20 or the LP or NG GF Models - We may have parts for these heaters but we do not work on them.
  

 


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